Support


Pre-Sales Support

  • In case you have any queries related to our products & Services there are 2 options we provide,
    - Live Chat - Mail atsales@leapswitch.com. Our representatives will assist you in getting the best possible solution for you

  • They will assist you with
  • Details of all the services
  • Pre-sales & post sales queries
  • Order queries
  • Plan Upgradation
  • Payment option queries
  • Adding Add-ons to your existing services

Billing Support

  • Our Finance team will guide you with any billing enquiries you have

  • Here are the problems that everyone usually face for which our representatives will help you
  • Payment tracking
  • Order status information
  • Invoice related queries
  • Plan Upgradation
  • Domain Transfer
  • Domain Forwarding
  • Plan upgrade charges

Technical Support

  • Our support team will be there to assist you on any any technical issues via live chat, ticket system, phone.

  • Here are some of the issues
  • Slow website
  • Email problems
  • FTP problems
  • Network Status Updates
  • Ticket Support: 24*7
  • Telephonic Support:(10 AM to 9 PM IST Monday-Saturday)
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